Dan Zimmermann
Class of 2016


Homewood Suites
East Rutherford, NJ
"Interning at Homewood Suites gave me insight into the hospitality business and helped me prepare for a real-life job. I've gained knowledge for a future career in business and believe I've developed professionally as a person."
Dan Zimmermann
About Danny
About Homewood Suites
My interest in business started with my brother who majored in Economics in college and talked to me about business topics every day. It sparked my interest in the business world. Business is a part of every aspect of modern society and careers with a business degree are diverse and often highly paid. I want to play an important role in a successful company in the future.  Dan Zimmermann
Founded:  
1989 
Employees: 
25 -40
Manager:  
Mr. Tom Martucci
Departments:
Administration, Engineering, Food & Beverage, Housekeeping, Operations, Sales & Marketing
Dan's Experience

Operations: Guest Services

  • Answered phones
  • Booked reservations
  • Checked guests in and out
  • Activated keys
  • Learned hotel computer system OnQ 
  • Organized suite shop
  • Addressed customer questions/concerns
"Working in guest services requires you to handle many different types of guests and makes you communicate much better with people in the workplace and in your life." 
Carolina Elliott, Guest Services

Management

  • Observed conference calls
  • Learned hotel business terms such as ADR and RevPAR
  • Learned about hotel occupancy and rates
"Dan has been a pleasure to work with. I viewed him as my son as he, and my son named Dan too, had many similarities. I hope for the best for him for the future."
Tom Martucci, General Manager

Food & Beverage

  • Observed the booking, planning, and coordinating of social events
  • Learned how to maximize revenue by meeting and exceeding customer wants
  • Typed contracts for banquet hall reservations
  • Set up banquet hall for events
"Quality in a service or product is not what you put into it. It is what the client or customer gets out of it." 
Steve Reindel, Catering Sales Manager

Housekeeping: Maintenance

  • Ensured upkeep of rooms
  • Set up rooms for business meetings
  • Reported repairs to maintenance
  • Helped repair equipment including treadmills and heaters 
"I love solving any problems that a guest may have." 
Abraham Teutle, Maintenance
Dan's Reflections

I most enjoyed...

working in guest services at the front desk. Knowing that I helped a guest with a problem was a great feeling.

I especially learned...

how to communicate better with a lot of different people. My communication skills have improved tremendously. I would also say I've developed an exceptional worth ethic from interning at Homewood Suites. There's a lot that goes into running a business smoothly, especially a hotel. As an intern, I made sure I did my job to the best of my ability to maintain Homewood Suites' excellent reputation.